Terms of service

Welcome to the Hern's Pro® Products website, located at hernspro.com (“Site”). By using this Site, you agree to comply with and be bound by the following terms and conditions of use. Please review these terms carefully. If you do not agree with these terms, you should not use this Site.

1. Acceptance of Agreement

By accessing or using our Site, you agree to the terms and conditions outlined in this Terms of Use Agreement (“Agreement”). This Agreement constitutes the entire and only agreement between us and you, superseding all prior or contemporaneous agreements, representations, warranties, and understandings.

2. Permitted Use

You may use the Site and the information, images, and other content for personal, non-commercial purposes only. You agree not to use the Site for any illegal or unauthorized purpose and to comply with all applicable laws and regulations.

3. Product Information

We aim to provide accurate product descriptions and pricing information. However, we do not guarantee that all information on our Site is complete, current, or error-free. If you purchase a product that does not match the description provided, please contact us to resolve the issue.

4. Intellectual Property Rights & Regulatory Compliance

All content, images, graphics, and physical designs on the Site are the exclusive property of Hern's Pro® Products or its content suppliers. 

Our professional pest control devices are protected under United States Intellectual Property laws, including U.S. Patent No. 12,421,788. Unauthorized manufacturing, replication, distribution, or sale of infringing designs is strictly prohibited and will be prosecuted to the fullest extent of the law.

All physical devices are manufactured in accordance with federal standards at our EPA-registered facility (EPA Est. No. 105808-TX-1) utilizing mill-specification, mill-direct factory-painted aluminum.

5. User Accounts and Responsibilities

If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.

6. Purchases and Payments

All payments are processed through our secure payment gateway. By completing a purchase, you agree to provide accurate, current, and complete information and to comply with our payment terms. Hern's Pro® Products reserves the right to refuse any order placed on the Site.

7. Returns and Refunds

We stand behind the quality of our products and offer a return policy. For more information regarding timelines, return shipping liabilities, and custom packaging restocking fees, refer directly to our Return Policy page or contact our support team.

8. Limitation of Liability

To the fullest extent permitted by law, Hern's Pro® Products shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or related to your use or inability to use the Site, even if we have been advised of the possibility of such damages.

9. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us.

10. Modifications to the Site and Terms of Use

We reserve the right to modify, suspend, or discontinue the Site, products, or any portion thereof at any time, with or without notice. We may also update these Terms of Use from time to time. Your continued use of the Site after any changes indicates your acceptance of the new terms.

11. Governing Law

These Terms of Use are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any legal action arising out of or related to these terms shall be filed only in the courts located in Texas.

12. Contact Us

For questions about these Terms of Use or if you want to make a request regarding your data, please reach out to our team: