Frequently asked questions
FAQ
How long will it take for my order to arrive?
How long will it take for my order to arrive?
We know that once you spot a pest entry point, every day counts. Most orders are processed and dispatched from our Texas facility within 1 to 2 business days. Depending on your location, standard shipping typically takes 3 to 5 business days, ensuring your home is armored as quickly as possible.
What is included in the "Pro-in-a-Box" kit?
What is included in the "Pro-in-a-Box" kit?
We provide a complete, out-of-the-box solution so you don't have to make any extra trips to the hardware store. Each kit contains two heavy-duty aluminum shields (one for the left corner and one for the right), 16 color-matched screws, and the exact specialized drill bit required for a perfect installation.
Do you ship to my location?
Do you ship to my location?
Yes, we proudly ship to all 50 states across the USA. We also support deliveries to APO/FPO addresses to ensure our service members can protect their homes. Every order is shipped in reinforced, heavy-duty packaging to prevent any bending or damage to the factory finish during transit.
How can I track my shipment?
How can I track my shipment?
Transparency is a priority for us. As soon as your armor kit is scanned by the carrier, you will receive an automated email containing your tracking number. This allows you to follow your package from our warehouse all the way to your doorstep in real-time.
What if I need to change my shipping address after ordering?
What if I need to change my shipping address after ordering?
Because we strive for lightning-fast fulfillment, orders often move into the shipping phase within an hour of being placed. If you notice an error in your address, please contact our support team immediately. We will do our absolute best to intercept the package before it leaves our facility.
Is there a guarantee that the product will arrive in good condition?
Is there a guarantee that the product will arrive in good condition?
Absolutely. We take great pride in our 28-year industry reputation and our USA-made quality. If your package arrives damaged or is missing any components of the kit, simply reach out to us and we will send a replacement immediately to ensure your garage gets the protection it needs.
Can I order in bulk for commercial properties?
Can I order in bulk for commercial properties?
Yes, our universal shields are perfect for large-scale commercial warehouses and multi-unit housing. If you need to secure a large number of garage doors, please contact our team directly for high-volume ordering options and specialized logistics support.