Privacy policy
Welcome to Hern's Pro® Products! This Privacy Policy explains how we collect, use, and protect your information when you visit our website, hernspro.com, or make a purchase from our online store.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you make a purchase or contact us, we collect your name, email address, billing and shipping addresses, phone number, and payment details.
- Technical Information: We collect information about your device and browsing habits, including your IP address, browser type, and pages visited. This helps us improve our website experience.
2. How We Use Your Information
We use your information to:
- Process orders and deliver products
- Respond to your customer service inquiries
- Improve and personalize your shopping experience
- Send you updates, promotions, and relevant news if you opt into our newsletter
- Comply with legal obligations and protect our rights
3. Sharing Your Information
We value your privacy and will never sell your information. However, we may share your information with trusted third parties, such as:
- Payment Processors: To securely process transactions.
- Shipping Partners: To deliver your products.
- Service Providers: To help operate our website and marketing efforts.
Each third-party partner has agreed to protect your information per their own privacy policies.
4. Data Retention
We keep your personal information for as long as necessary to fulfill the purposes outlined in this policy. However, you can request deletion of your information by contacting us at info@hernspro.com
5. Cookies and Tracking
We use cookies to improve your shopping experience. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can manage or disable cookies through your browser settings, though this may affect site functionality.
6. Your Rights
If you are a resident of the United States, you may have the following rights regarding your data:
- Access: Request a copy of your personal information.
- Correction: Correct any inaccurate or incomplete information.
- Deletion: Request deletion of your information in certain circumstances.
- Opt-Out: Opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.
To exercise any of these rights, please contact us at info@hernspro.com.
7. Security
We take data protection seriously and implement appropriate security measures to protect your personal information. However, please note that no data transmission over the internet can be guaranteed to be 100% secure.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date. We encourage you to review this page periodically for any changes.
9. Contact Us
For questions about this Privacy Policy or if you want to make a request regarding your personal data, please contact us at:
Hern's Pro®Products
Email: info@hernspro.com